Terms & Conditions

1. Application

1.1 Application. These general terms and conditions of sale and delivery (the “Terms & Conditions”) apply to all agreements and contracts that Slidefixes ApS, Danish Business Registration Number 43240013, (the “Company”) enters into sales and delivery of products and services to Customers (the “Customer”). Customers  will primarily be businesses and secondarily consumers.

2. Basis for Contract

2.1 Basis for Contract. Together with the Company’s offers and order confirmations, the Terms & Conditions constitute the entire contractual basis for the Company’s sales and delivery of products and services to the Customer (the “Basis for Contract”). The Customer’s purchase terms printed on orders or otherwise notified to the Company do not form part of the Basis for Contract.

2.2 Changes and Supplements. Changes to and additions to the Basis for Contract are only valid if the parties have agreed in writing.

2.3 Legal status. Each party shall immediately notify the other party if the party changes its legal personality, is placed under bankruptcy or reorganization proceedings, or voluntary liquidation.

3. Products and services

3.1 Products and services. The Company’s products and services to the Customer comply with Danish legislation upon delivery.

4. Price and payment

4.1 Price. The price for  and services follows the Company’s current price list at the time the Company confirms the Customer’s order unless the parties have agreed otherwise in writing. All prices are exclusive VAT.

4.2 Payment. Orders will be invoiced upon delivery, and the payment is by bank transfer or payment card. If the Customer has given access to withdrawal from a payment card, will the payment, as a rule, be automatically withdrawn from the payment card immediately after invoicing. The Customer must pay all invoices within eight days of placing the order unless the parties have agreed otherwise in writing.

5. Delayed payment

5.1 Interest. If the Customer fails to pay an invoice on time for reasons the Company is not responsible, the Company is entitled to interest on the amount due of 1% per month from the due date and until payment is made.

5.2 Repeal. If the Customer fails to pay an overdue invoice within 14 days after receiving a written demand for payment from the Company, has the Company, in addition to interest according to p. 5.1, right to (i) cancel the sale of the products and/or services to which the delay relates, (ii) cancel the sale of products and/or services that have not yet been delivered to the Customer, or demand advance payment for this, and/or (iii) assert other powers of default.

6. Offers, orders, and order confirmations

6.1 Offers. The Company’s offer is valid for seven days from the date the offer is dated unless otherwise stated in the offer. Acceptance of offers received by the Company after the expiry of the acceptance period is not binding on the Company unless the Company notifies the Customer otherwise.

6.2 Order confirmations. The Company strives to send confirmation or rejection of an order for products and services to the Customer in writing no later than seven working days after receipt of the order. Confirmations and rejections of orders must be in writing to bind the Company.

6.3 Changing orders. The Customer may not change a placed order without the Company’s written consent.

6.4 Inconsistent Terms. If the Company’s confirmation of an order does not match the Customer’s order or the presented offer, and the Customer does not wish to accept the non-compliant terms, the Customer must notify the Company in writing immediately after the Customer  did or should realize the mismatch. Otherwise, the Customer is bound by the order confirmation.

7. Subscription.

7.1. Subscription plan. With a subscription plan, the Customer  will monthly receive credits that can be used at Slidefixes.com. How many credits depends on the signed plan.

7.2. Subscription period. The subscription plan will be renewed monthly until the Customer terminates the subscription plan.

7.3. Termination. The Customer can terminate the subscription anytime and will not receive more credits in the future. The Customer will still be able to use the credits registered on the Customer

7.4. Payment. The Customer will be invoiced monthly in advance. If the Customer has given access to withdrawal from a payment card, will the payment, as a rule, be automatically withdrawn from the payment card immediately after invoicing. Otherwise, the Customer must pay the invoice through a bank transfer no later than eight days after invoicing.

8. Right of withdrawal (only consumers)

8.1. No right of withdrawl. As a consumer, you do not have a right of withdrawal from an order placed to Slidefixes, as the products and services are manufactured according to the consumer’s specifications and have an unmistakable personal touch.

8.2. If a consumer has a subscription. If you, as a consumer, have signed up for a subscription plan, you have the opportunity to cancel the subscription. The cancellation period expires 14 days after the day you have signed your subscription plan. You must notify us before the expiry of the cancellation period that you wish to cancel the subscription.

8.3. Refund after cancellation. If a consumer uses the right after 8.2., the amount will paid by  the consumer be refunded to the consumer no later than 14 days after the cancellation. If the consumer has used all or some of the credits received through a subscription plan, used credits will  be deducted from the amount paid out to the consumer.

9. Production and delivery

9.1. Production. The Company aims to start production within a workday of receiving the order.

9.2. Customer’s feedback. The Customer will continuously receive one or multiple presentations of the pitch through the production process. The Customer must provide feedback on the presentations as soon as possible and no later than three working days after they are sent to the Customer. If the Customer does not give feedback in time, is the last presentation sent to the Customer considered the final pitch.

9.3 Delivery time. The company aims to integrate customer feedback into a pitch within a workday. If the Customer approves the pitch, is delivery considered to have happened. If the Customer does not give feedback in time, cf. 9.2., is the last presentation sent to the Customer considered the final pitch.

10. Delayed delivery

10.1 Notice. If the Company expects a delay in the production of the order or delivery of the order, the Company informs the Customer about it and at the same time states the reason for the delay and a new expected delivery time.

10.2 Repeal. If the Company fails to deliver the order within three days after the agreed delivery time for reasons for which the Customer is not responsible, and delivery does not take place within a reasonable time of at least seven days, the Customer may cancel the order or orders affected by the delay without warning by written notice to the Company. The Customer has no other rights due to delayed delivery.

11. Right of complaint (only consumers)

11.1. The right of complaint. The Danish Sale of Goods Act applies to a consumer’s purchase. A consumer, therefore, has a 24-month right to make a complaint if there are defects in the delivered product or service. A consumer has the right to either have the product/service repaired, fulfilled, or exchanged, the money returned, or a reduction in the price – all depending on the specific situation that Slidefixes decides.

11.2. Incorrect use. The right of complaint does not apply if the defect has arisen due to incorrect product use or other damaging behavior.

11.3. Complain with “reasonable time”. The consumer must complain within a “reasonable time” after discovering the defect in the product/service. A consumer can complain by contacting us at hello@slidefixes.com.

12. Responsibility

12.1 Responsibility. Each party is liable for its actions and omissions under applicable law with the limitations of the Basis for Contract.

The Company is responsible for product liability regarding delivered products, to the extent that such liability follows from mandatory legislation. The Customer must indemnify the Company to the extent that the Company may incur product liability.

12.3 Limitation of Liability. Notwithstanding any opposing terms in the Basis for Contract, the Company’s liability to the Customer may not per calendar year in total exceed 50% of the sales of products and services that the Company has invoiced net to the Customer in the immediately preceding calendar year. The limitation of liability does not apply if the Company has acted intentionally or with gross negligence.

12.4 Indirect losses. Notwithstanding any conflicting terms in the Basis for Contract, the Company is not liable to the Customer for indirect losses, including loss of production, sales, profit, time, or goodwill, unless caused intentionally or through gross negligence.

12.5 Force majeure. Notwithstanding any conflicting terms in the Basis for Contract, the Company is not liable to the Customer for non-fulfillment of obligations attributed to force majeure. The discharge lasts as long as force majeure lasts. Force majeure is considered to be matters that are beyond the Company’s control and which the Company should not have foreseen at the conclusion of the agreement. Examples of force majeure are unusual natural conditions, war, terror, fire, flood, vandalism and labor disputes.

13. Intellectual property rights

13.1 Property rights. The total ownership of all intellectual property rights relating to delivered products and services, excluding the Company’s logo, belongs to the Customer.

13.2 Violation. If delivered products or spare parts infringe the intellectual property rights of third parties, the Company shall at its own expense: (i) ensure the Customer the right to continue to use the infringing products, (ii) modify the infringing products so that they no longer infringe, (iii ) replace the infringing products that do not infringe, or (iv) repurchase the infringing products or spare parts at the original net purchase price less 10% per years since delivery. The Customer has no other rights connected to the infringement of products or services’ intellectual property rights by third parties.

14. Confidentiality

14.1 Disclosure and Use. Neither party may pass on or use or enable others to use a party’s trade secrets or other information that is not publicly available.

14.2 Protection. Neither party may improperly obtain or attempt to obtain knowledge of or availability of the other party’s confidential information as described in section 14.1. Both the Company and the Customer must handle and store the information appropriately to prevent it from accidentally coming to the knowledge of others.

14.3. Confidentiality initiatives. Only relevant employees at the Company and trusted contractors are allowed access to the Customer’s pitch material to secure confidentiality. Appropriate technical and organizational structures to ensure confidentiality have been implemented. The Company has provided contractors with IT equipment and software to control and limit data access. All employees and contractors are subject to NDAs.

14.4 Duration. The Customer’s and the Company’s obligations according to p. 14.1-14.2 apply during the parties’ trade and without time limit after the termination of the trade, regardless of the reason for the termination.

15. Processing of personally identifiable information

15.1 Privacy policy The Company processes personal data with due observance of the General Data Protection Regulation and Danish law. The Company’s privacy policy regulates the processing and storing of data and the Customer’s rights regarding personal data.

16. Right of appeal (only consumers)

16.1. Complain to Nævnenes Hus. A complaint about a product or service can be submitted to Nævnenes Hus, the Mediation Team for Consumer Complaints, Toldboden 2, 8800 Viborg via the Complaints Portal for Nævnenes Hus (https://kpo.naevneneshus.dk/Public/Home/ChooseLoginProvider?returnUrl=https://kpo.naevneneshus.dk/External). The mediation team will try to resolve the dispute through mediation. If the team does not succeed in finding a solution, the consumer can bring the complaint before the Danish Consumer Complaints Board.

16.2. Prerequisites for complaining. It is a prerequisite for complaining that the product or service that the consumer wants to complain about has cost a minimum of DKK 1,110 and a maximum of DKK 100,000. The amount limits can be changed. The consumer will have to pay a fee to have the complaint processed.

16.3. Complain to the EU. The European Commission’s online complaints portal can also be used to lodge a complaint. This is particularly relevant if you are a consumer in another EU country. Complaints can be submitted here – http://ec.europa.eu/odr. When submitting a complaint, you must state our e-mail address: hello@slidefixes.com.

17. Applicable law and venue

17.1 Applicable law. The parties’ trade and relationship are subject to Danish law in all respects.

17.2 Venue. A Danish court must decide any dispute that may arise with the parties’ trade and relationship.